Booking Engine Errors - Minimum Stay

Hello again!

It seems that today we are going to detect several bugs (also logical, high demand, higher guest feedback).

It turns out that in our establishment we have several types of rooms, so we are faced with the following variant.

Customer requests availability for a room for one night only, and we indicate that we have a room slot for that day (although we do not indicate which room it is, in internal terms it would be the Double Room C, to put a bit of context).

The client makes the search and not giving no indication of which room it was, he clicks on the first room that comes up: Double Room A, which on the web indicates that it has a minimum restriction of x nights).

We think it is good that all the available rooms are shown when extracting the information of whether certain rooms have certain special conditions or restrictions, but they could be ordered perhaps by some flexibility, since in this particular case the client, if he had not contacted us, it is possible that he would not have found this out.


Best regards,
Jose Luis Martinez

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Por analizar

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💡 Solicitudes

Tags

Motor de reservas

Date

Over 1 year ago

Author

José Luis Martínez

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