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That no-show reservations do not affect availability or disappear from the schedule

At this time, no-show is treated as a reason for cancellation, when it is a status in itself as a confirmation/cancellation. If the client is a no-show, the reservation must continue in planning, as that room has not been released. If it is more than one night, then the check-out date is shortened, but the first night is still occupied since this room was actually waiting for the client's arrival. As it is at the moment, it disappears from the planning and when cancelled it gives rise to an error.

Status: Aceptado4 comments

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Comments4

  • Bianca Formentera

    •

    Mar 3, 2025

    Afecta de igual forma para cancelaciones con política no reembolsable, quiero poder quitarla del planning para que no me afecte a la disponibilidad pero sin cancelarla, ya que sigo necesitando que nos aparezca en los informes de reservas, porque no deja de ser una reserva pagada.

  • Cristina Docobo

    •

    Aug 16, 2024

    bon dia

    Veo que esto esta completado pero no veo como hacerlo.

    Podéis explicar???

    gracias

    • Jordi

      Team•

      Aug 24, 2024

      En Unified, toca en una reserva con fecha de entrada inferior a hoy y verás el botón.

      • Cristina Docobo

        •

        Jan 27, 2025

        Bon dia

        Veo la opción de No Show en motivo de cancelación pero desaparece del planning.

        Es así?